Privacy Policy

Last updated: 01/07/2025

YapTime (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, sign up for lessons, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal details – such as your name, email address, phone number, and payment information when you sign up.
Lesson preferences – such as your availability, learning goals, and language level.
Communications – including WhatsApp messages, emails, and voice notes exchanged with tutors.
Website usage data – such as your IP address, browser type, and pages you visit (collected via cookies).

2. How We Use Your Information

We use your information to:

Deliver and manage your YapTime lessons
Match you with the right tutor
Process payments and subscriptions
Communicate with you about your account, lessons, and offers
Improve our services and website experience
Comply with legal requirements

3. How We Share Your Information

We do not sell or rent your personal data.
We may share your information only with:

Tutors – so they can deliver your lessons
Service providers – such as payment processors or IT support who help us run YapTime
Legal authorities – if required by law

4. How We Protect Your Information

We use secure systems and encryption where possible to keep your personal data safe. However, no online service can guarantee 100% security.

5. Your Rights

Under UK and EU data protection laws (including GDPR), you have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing at any time

To exercise your rights, contact us at andrew@mtaproduction.com

6. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. Any updates will be posted on this page with the revised date.